Current Disaster Relief Help
See a list of websites and numbers below - you can click on links or call numbers directly from this page.
Victoria Floods:
To get warnings and information:
https://emergency.vic.gov.au/prepare/#where-do-i-get-information-in-an-emergency
To find relief centres:
https://emergency.vic.gov.au/relief/#relief_assistance
Flood Recovery Hotline -7:30 a.m. - 7:30 p.m. 1800 560 760
to get help with:
- navigating available support
- clean-up
- temporary accommodation
- mental health and wellbeing support
VicEmergency Hotline - The VicEmergency Hotline provides information during and after major incidents in Victoria. It also offers information to help householders, landowners and small businesses plan for and recover from emergencies.
- Call 1800 226 226
- If you are deaf, hard of hearing or have a speech impairment, contact the hotline through the National Relay Service:
- TTY users phone 1800 555 677 then ask for 1800 226 226
- Speak and Listen users phone 1800 555 727 then ask for 1800 226 226
- Internet relay users connect to the NRS then ask for 1800 226 226
- If you don't speak English call the Translating and Interpreting Service on 131 450 for translated information from the VicEmergency Hotline. If you know someone who can't speak English, provide them with this number.
NSW Floods:
For emergency help in a flood, storm or tsunami call: 132 500
NSW Service Hub: https://www.service.nsw.gov.au/floods
SES Community Advice: https://www.ses.nsw.gov.au/community-advice/
Preparing for evacuation: https://www.nsw.gov.au/prepare-for-a-disaster/be-ready-for-an-emergency-evacuation
Find family, friends and loved ones: https://register.redcross.org.au/
or call 1800 733 276
SES: https://www.ses.nsw.gov.au/
or call 132 500
Useful links:
Live Traffic: https://www.livetraffic.com/
My Road Info: https://www.myroadinfo.com.au/landing.asp
Fire and Rescue: https://www.fire.nsw.gov.au/
Rural Fire Service: https://www.rfs.nsw.gov.au/
Bureau of Meteorology: http://www.bom.gov.au/
Managing stress after a disaster: https://www.qld.gov.au/community/disasters-emergencies/disasters/mental-health/managing-stress-after
Grants (source: Strategic Grants):
https://www.strategicgrants.com.au/2022/03/04/funding-assistance-opportunities/
Queensland Floods:
Local Government Disaster Dashboards:
Find a Community Recovery Hub: https://www.qld.gov.au/community/disasters-emergencies/disasters/resources-translations/find-hub
or call 1800 173 349
SES: 132 500
13HEALTH: 13 43 25 84
Housing help: https://www.qld.gov.au/housing/emergency-temporary-accommodation/housing-help-after-disaster
Useful links:
Queensland Gov Hub: https://www.qld.gov.au/community/disasters-emergencies/disasters
https://www.qld.gov.au/community/disasters-emergencies
Physical Health: https://www.qld.gov.au/community/disasters-emergencies/disasters/phys-health-wellbeing
Mental Health Access Line: 1300 MH CALL (1300 642255)
or https://www.qld.gov.au/health/mental-health/help-lines/1300-mh-call
Managing stress after a disaster: https://www.qld.gov.au/community/disasters-emergencies/disasters/mental-health/managing-stress-after
Grants (source: Strategic Grants):
https://www.strategicgrants.com.au/2022/03/04/funding-assistance-opportunities/
SELF-HELP
On YourCrew:
Keep checking in with your Crew and letting them know how you are going. It can be a quick emoji or a photo and/or a written piece - as long, or short, as you want.
Or call them or chat directly from YourCrew.
If you are in a bad space:
Talk to your GP/doctor or contact Your Crew to
help you get to your doctor.
If you feel at immediate risk call 000
see:
HELP OTHERS / CREW
Sometimes it can be hard to know what to do to support someone. You may feel stressed or scared you'll say the wrong thing.
Remember your main role in YourCrew is to listen, acknowledge and communicate support. That can mean calling a professional service such as Kids Helpline or, in an emergency, calling 000 They can also guide you on what to do.
If you are under 18 years, you can also reach out to an adult or your Crew to help you support someone.
see Professional and Urgent Help for a list of services with live phone numbers and links