Sometimes it can be hard to know what to do to support someone. You may feel stressed or scared you'll say the wrong thing.
Remember your main role in as a Crew member is to listen, acknowledge and communicate support. That can mean calling a professional service such as Kids Helpline or, in an emergency, calling 000They can also guide you on what to do.
If you are under 18 years, you can also reach out to an adult or your Crew to help you support someone.